Warranty Policy

Every Google Nest and Ecobee device purchased from Zehra's Nest includes a one-year software warranty from the date of purchase, covering software-related issues that affect the operation of your device.

What the Warranty Covers

The one-year warranty covers software support and troubleshooting assistance to keep your smart home devices running correctly.

What Isn't Covered

The warranty does not cover hardware damage, hardware defects, physical damage, misuse, or unauthorized modifications to the device.

How to Claim Warranty Support

If a device you bought from Zehra's Nest develops a software issue, contact our support team with your order details and a description of the problem. Most software issues can be diagnosed and resolved remotely; if a device needs to be inspected in person, we'll arrange that as part of the same warranty claim.